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PDF pending restorationChristenson, James A.; Taylor, Gregory S. – 1979
Citizen perception of public service quality was examined to determine its relationship to demographic and socioeconomic characteristics of the community, variations in service expenditures, and quantitative service performance measures. The Bureau of the Census, state agencies, and a mail survey of residents in all 100 North Carolina counties…
Descriptors: Community Characteristics, Community Satisfaction, Community Services, Demography
