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Yau, Hon Keung; Cheng, Alison Lai Fong – Journal of Workplace Learning, 2011
Purpose: The purpose of this paper is to investigate whether the IT professionals in a Hong Kong public transport company have a general perception of influence of the organisational defensive patterns on learning of ICT; and whether skilled incompetence, organisational defensive routines and fancy footwork are positively associated with each…
Descriptors: Foreign Countries, Transportation, Industry, Information Technology
Yau, Hon Keung; Cheng, Alison Lai Fong – International Journal of Learning and Change, 2010
Organisational defensive patterns, including skilled incompetence, organisational defensive routines and fancy footwork, are considered to be a hindrance to effective learning and innovation capacity building in all organisations. The purpose of this research is to investigate: 1) the perceptions of the influence of organisational defensive…
Descriptors: Foreign Countries, Organizational Communication, Innovation, Questionnaires