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Direct linkCasey, Anne Marie – Journal of Library & Information Services In Distance Learning, 2012
This study explores knowledge bases as extension of reference services for distance learners. Through a survey and follow-up interviews with distance learning librarians, this paper discusses their interest in creating and maintaining a knowledge base as a resource for reference services to distance learners. It also investigates their perceptions…
Descriptors: Distance Education, Reference Services, Knowledge Base for Teaching, Interviews
