This handbook is designed to assist instructors in training human service workers who come into contact with older adults. The 250 case studies are actual cases collected by research staff in the field. Suggestions are offered for a variety of methods the instructors may use in presenting the cases. Recommendations are made for forming working…

This manual is intended to assist instructors and facilitators in making effective use of the instructional modules of the Elderly Service Workers' Training Project (ESWTP) and provide technical development information regarding the ESWTP authoring system. (ESWTP training materials have been developed to help human services personnel understand…