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| Broadbent, Marianne | 3 |
| Grosser, Kerry | 1 |
| Lofgren, Hans | 1 |
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| Journal Articles | 3 |
| Opinion Papers | 2 |
| Guides - General | 1 |
| Information Analyses | 1 |
| Reports - Evaluative | 1 |
| Reports - Research | 1 |
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| Australia | 2 |
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Peer reviewedBroadbent, Marianne – Electronic Library, 1992
Discusses the importance for information managers of demonstrating the value of information services to the organization and identifies appropriate techniques for performance evaluation and product-oriented cost-benefit analysis. Ten questions developed to provide an agenda for demonstrating information service value are listed. (MES)
Descriptors: Business Administration, Evaluation Methods, Information Centers, Information Management
Peer reviewedBroadbent, Marianne; Lofgren, Hans – Information Processing and Management, 1993
Discussion of the value of library-based information services focuses on two evaluation techniques that help identify benefits of information services to organization managers: priority and performance evaluation and cost-benefit analysis applied to current awareness services. Examples from Australian information centers are included. (Contains 43…
Descriptors: Cost Effectiveness, Evaluation Methods, Foreign Countries, Information Centers
Peer reviewedBroadbent, Marianne; Grosser, Kerry – Journal of Education for Library and Information Science, 1987
Describes a study that examined continuing professional development activities, needs, and aspirations of Australian special librarians and information center managers. The extent and nature of organizational support, educational activities and professional involvement of those interviewed, and participants' perceptions of present and future needs…
Descriptors: Educational Background, Financial Support, Foreign Countries, Information Centers
