Examines the current level of knowledge about consultation as it applies in the instructional development context and makes suggestions for further inquiry. (Author/JEG)

This chapter considers the need for professional certification of instructional developers and describes the work of various organizations in this area. The differences between certification, accreditation, and licensure are examined, and the certification efforts of the Division of Instructional Development (DID) of the Association for…

Argues that consultation skills are necessary for effectiveness within instructional development and examines the dimensions of the ideal consultation relationship. A triad relationship between consultant, client, and benefactors, with the instructional developer possessing effective communication skills, ability to use various interview…

Explores the skills used by instructional developers to comprehend unfamiliar content, discusses the nature and characteristics of disciplines, and presents self-reports of experienced developers. Ethnography is examined for heuristics on interviewing and questioning techniques for eliciting information. Eleven references are provided. (Author/BK)

This chapter contains a description of the research strategy and subsequent results of a study that was conducted to gather information about Instructional Improvement Centers (IIC) in higher education. An IIC is an organization that is charged with facilitating the improvement of those competencies of faculty members that will lead to an…