Evaluates the success of the Integrated Information Center (IIC) project at the University of Minnesota. Highlights include the functionalities of the IIC, the impact of the IIC on the work life of the end-users, and the IIC as a model for information delivery. (MES)

Describes the academic unit for which the Integrated Information Center (IIC) was originally developed--the Hubert H. Humphrey Institute of Public Affairs of the University of Minnesota--and the information environment within which the IIC operates, including the university libraries, academic computing services and systems, and administrative…

Describes the significant challenges encountered during the implementation of the Integrated Information Center (IIC) at the University of Minnesota. These challenges were of three kinds: (1) those in the environment and beyond the control of the project; (2) those in the mission of the project; and (3) those inherent in the design of the IIC.…

Presents the three phases of the implementation and operation of the Integrated Information Center (IIC) at the University of Minnesota from 1990-93. Competition between the IIC and information centers at the two schools the IIC was intended to serve--the School of Management and the Institute of Public Affairs--is addressed. (JAK)