Two investigations, each involving a survey of university alumni, found that questionnaire type font (conventional typewriter type and professional-appearing type) and construction (single pages, stapled, and booklet) did not have a significant effect on response rates. Other considerations that may influence questionnaire design decisions are…

The maximum incorporation of computer coding into an instrument is recommended to reduce errors in coding information from questionnaires. Specific suggestions for guiding the precoding process for response options, numeric identifiers, and assignment of card columns are proposed for mainframe computer data entry. (BS)

Reviews of 227 comparative studies and 50 descriptive studies covering the time periods 1931-1999 and 1975-1999 respectively, revealed little change in response rates over time for postal mail surveys. Significant differences were found in comparative studies' response rates based on the academic area represented by the journal in which studies…

Most studies of mail survey methodology focus on specific design elements, but several major reviews of research have attempted to synthesize the findings of independent empirical studies. This study examined the review articles for what they have to say about factors influencing response rates and for their methodology. A literature review…

One approach to examining the findings of multiple studies is descriptive. This descriptive review of the research on increasing the response rates to mail surveys is based on studies also subjected to a meta-analysis. An initial narrative review identified the studies to be used in both analyses, and results will allow the possibility of…

This study attempted to identify desirable mail questionnaire characteristics as perceived by those who conduct successful surveys (those with a high return rate) of teacher education program graduates. The data pool consisted of 80 questionnaires completed by individuals at teacher education institutions nationwide. Eighteen items were perceived…

Results of two studies, involving surveys of alumni of postsecondary institutions, are presented to assess the effect of format and typeface on mail survey response rates. The first study focused on the effect of booklet/folder format versus stapled sheets. The method of reproduction, page content, page size, and appearance of the questionnaires…

A study was undertaken to develop a checklist of desirable characteristics of mail questionnaires. The checklist was to reflect some degree of consensus among experts in survey research and to be used as a general guide by novice questionnaire designers. A second objective was to take a first step toward development of an objective measure of…

One of the indicators of the health of an organization is the number of individuals participating in its annual meeting. Factors influencing meeting attendance and the relationships between positive attendance indicators and registration were studied for the Mid-South Educational Research Association, using participant data for 1984 through 1992.…

This study of survey research experts was conducted to determine desirable characteristics of mail questionnaires. The 82-item Likert-scale instrument used in the study covered general appearance, instructions, choice of items, choice of response options, wording, order of items, and item format. The instrument was administered to: 8 subjects who…

The research on response facilitation factors in mail surveys is reviewed, and background is developed to enable the comparison of results obtained by two analytic approaches, a descriptive analysis and a meta-analysis, using the same set of studies. Specific criteria for sample and methodology were applied to studies extracted from four CD-ROM…

This review focuses on the effects of multiple contacts with respondents on studies of response rates to mail surveys. After screening articles on research criteria, such as the presence of original research and sufficient reporting detail, 28 studies remained of the original 208 identified. The difference in response rate between treatment and…

As a predominant research method, the mail survey has been the subject of a considerable body of research. Several major reviews of research have been published that attempt to synthesize findings of empirical studies and identify techniques that stimulate responses. The review articles are examined, identifying procedures and potential…

Research has demonstrated differences in the ways in which males and females communicate both in speech and in writing. A study extended previous research on gender differences in written communication to adults. Follow-up questionnaires were mailed to 277 people who had completed teacher preparation programs at the University of Tennessee. There…

The purpose of this review was to look for trends across time in response rates and variables studied for published mail surveys and to compare response rates and variables studied for different target populations. Studies were identified in databases in four fields: education, psychology, business and marketing, and sociology. A total of 225…