NotesFAQContact Us
Collection
Advanced
Search Tips
Back to results
Peer reviewed Peer reviewed
Direct linkDirect link
ERIC Number: EJ723807
Record Type: Journal
Publication Date: 2004
Pages: 7
Abstractor: Author
ISBN: N/A
ISSN: ISSN-1537-2456
EISSN: N/A
Key Factors for Determining Student Satisfaction in Online Courses
Bolliger, Doris U.
International Journal on E-Learning, v3 n1 p61-67 2004
The purpose of this study was to investigate key factors influencing student satisfaction with online courses. The Biner instrument (1993) was modified to accommodate questions relating to online courses. One-hundred five respondents out of a sample of 303 online learners completed the resulting Online Course Satisfaction Survey. The results indicated student satisfaction with online courses is influenced by 3 constructs: instructor variables, technical issues, and interactivity. Results indicated the instrument is a valid measure of student satisfaction with online courses
Association for the Advancement of Computing in Education, P.O. Box 1545, Chesapeake, VA 23327-1545. Tel: 757-366-5606.
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A