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Frick, Theodore; Boling, Elizabeth; Kim, Kyong-Jee; Oswald, Daniel; Zazelenchuk, Todd – 2001
The concepts of usability and user-centered design (UCD) have grown in popularity over the past 20 years as measured by the number of research and mainstream articles devoted to their discussion. As with all new developments, however, there are always the questions of how things work in practice compared to theory. A survey of 83 software…
Descriptors: Computer Software, Computer Software Development, Computer System Design, Corporations