Dialogues or "scenarios" are presented of the interviews conducted with enlisted men, personnelmen (PNs), and officers to gather data for the study of face to face interactions between PNs and the men they serve. Enlisted men and PNs from a wide variety of settings were asked to relate favorable and unfavorable situations that involved their…

This study reports on the effects on Navy image resulting from the interaction between personnelmen (PNs) and their client enlisted men. A series of interviews and responses to a sort questionnaire provided data on the agreements and disagreements between the groups. A major disagreement was investigated between the young enlisted man who…