The future of low-wage jobs is examined through a case study of firm restructuring in the retail industry. The study confirms that the retailing sector has come to be dominated by the Wal-Mart model, which emphasizes an efficient technology-driven inventory management system and a human resource approach that includes the following elements:…

Economic, technological, and political changes have created a new employment relationship characterized by an externalized labor market, more tenuous ties between workers and employers, and growing wage inequality. To date, policymakers have sought to address these problems through a supply-side approach focused on education and training. What is…