User Satisfaction with the Online Negotiation Interview: Contemporary Concern in Traditional Perspective.

Auster, Ethel

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Peer reviewed

ERIC Number: EJ290142

Record Type: Journal

Publication Date: 1983

Pages: N/A

Abstractor: N/A

ISBN: N/A

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User Satisfaction with the Online Negotiation Interview: Contemporary Concern in Traditional Perspective.

Auster, Ethel

RQ, v23 n1 p47-59 Fall 1983

Presents literature that describes the online negotiation process in general terms and summarizes views of authors who have dealt with the interview in the reference process. Specific aspects of the online negotiation interview and the measurement of user satisfaction are highlighted. Ninety-one references are cited. (EJS)

Descriptors: Information Needs, Information Retrieval, Interpersonal Communication, Interviews, Librarians, Library Services, Online Systems, Reference Services, Search Strategies, State of the Art Reviews, User Satisfaction (Information)

Publication Type: Information Analyses; Opinion Papers; Journal Articles

Education Level: N/A

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Language: English

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