This booklet, which is designed as a how-to guide for training and development professionals, contains guidelines for developing and implementing work force education programs that include education, skills and training components. The rationale for work force education is presented. The general characteristics and limitations of existing programs are examined. Discussed in a section on corporate literacy programs are book and paper/pencil programs and common problems in corporate programs. Case studies of existing work force education programs for managers/professionals and production, technical, service, and office support employees at U.S. companies are presented. Presented next are some general training concepts that emerge from the case studies in relation to the following topics: time, application of new learning to existing knowledge, continuous feedback and assessment, metacognition (learning how to learn), and motivation. General guidelines for developing computer-based work force education programs are presented along with an index of workplace and adult basic skills software. Lists of 37 software publisher/distributors and 18 recommended articles/books are provided. Concluding the booklet is a list of eight best training practices. (MN)