Student affairs administrators in higher education spend time advocating for students in times of crisis. Whether case management occurs within a full-time case management role or as added responsibilities onto an administrator's job, the hours and minutes spent helping students manage crises add up to a significant amount of time. This article…

Case management is a functional area in higher education and student affairs that emerged after the mass shootings at Virginia Tech in 2007. Although new to higher education, case management emerged from established social work practice. This article compares social work theory and case management standards with a new case management model for…