Intended to assist educators at all levels to teach students who are quiet, the first part of this book (The Quiet Ones: Why Are They So Quiet?) presents a summary of current theory and research concerning quiet children and their low willingness to communicate. The second part of the book (Working with Quiet Children) includes specific…

A study examined the relationship between perceived communication competence and its importance in business organizations and the need for additional training of college business students in communication competencies. A survey was sent to all individuals who had indicated to a university center for management education and services an active…

Noting that communication apprehension (CA) is a pattern of anxiety that can profoundly affect oral communication, social skills, and self-esteem, this digest examines some causes and consequences of CA and ways in which it can be diminished. Following an introduction, the digest defines CA and some of its characteristics. Next, the digest looks…

To bring educational research into focus with tested classroom practice, this booklet provides an introduction to small group discussion. The theory and research section discusses the importance of small group discussion, characteristics of small group discussions, group attraction based on Maslow's hierarchy of basic human needs, group decision…

Divided into two sections, this report describes research on the range and degree of assessment of students' communication skills in colleges and universities and includes the following findings: (1) of the 384 respondents from college speech communication departments, 45 reported using large-scale, uniform testing of students; (2) these…

The success or failure of an asynchronous computer conference as part of a distance education course is largely dependent upon the abilities of the moderator of the conference. This paper discusses various skills and responsibilities of a moderator. It includes a discussion of ineffective moderation and how to avoid making common mistakes by…

This paper describes the methodology employed to study videotapes of presentations made by President George Bush during the crisis in the Persian Gulf. Analysis of President Bush's language in relation to the events of the Gulf War was undertaken. Videotapes were used because they allowed for analysis of nonverbal communication as well as verbal…

Prepared as part of a series applying recent research in oral and written communication instruction to classroom practice, this booklet presents a holistic view of learning focused on the development of oral communication. The first section of the booklet provides a rationale for increasing oral communication skills instruction, and discusses the…

Debate paradigms, which at one time established standards to help judges evaluate arguments and rules to guide debaters' argument choice and strategy selection, no longer offer consistent guidance for either judges or debaters. An increased emphasis on creativity and flexibility has led to a general unwillingness to use a rigid debate format. The…

A study related the communication responsiveness of instructors to the affective and cognitive outcomes of students in basic speech communication courses. Specifically, the study investigated both the instructors' overall responsiveness and their responsiveness as climate makers. The communication responsiveness of instructors was measured by the…

Intended for researchers and teachers of the small group process, decision making, and negotiation, this paper offers a review and critique of J. Habermas's theory of universal pragmatics. The first section of this paper retraces Habermas's theory, which seeks to free social action from false consciousness (that is, political ideologies) that…

A study of the structure of the speech act known as an apology looked at the differences in linguistic strategies used by advanced nonnative English language learners and native speakers in apology behavior, and whether the differences result from the severity of the offense or the familiarity of the interlocutors. An apology is seen as consisting…

Intended to help classroom teachers, students, or researchers fathom or simply explore the impact of sex roles in human communication, these 47 annotated citations cover a variety of sources written in a range of disciplines. Sources, which are arranged alphabetically by author, include books and journals in communication, psychology, linguistics,…

Explores the nature of explanations used by 20 middle school science teachers utilizing the constant comparative analysis method in analyzing transcripts of classroom discourse. Discusses a subsuming categorical framework for the 10 types of explanations generated, along with examples of each type, namely: analogical, anthropomorphic, functional,…

Kenneth Burke's concepts of identification, the five terms of dramatism, and strategic uses of ambiguity can be successfully taught to undergraduates if appropriate and familiar examples are used. Print and electronic advertising offer the instructor an up-to-date, familiar, and abundant source of classroom examples. Market segmentation models…