Saudi Arabian Petrochemical Company (SAPCO), a petrochemicals manufacturer, has decided to make some major internal changes to gain increased market share and continue its success. It has been easy going for some time now, and business has been very good, but in order to take that next step, SAPCO needs to attain the Responsible Care certification. Responsible Care is an environmental focus safety and health initiative focused on reducing negative impacts of all facets of hazardous material manufacturing. Environmental awareness has taken a front seat in the petrochemicals industry, and many of SAPCO's clients are looking to only do business with certified manufacturers. To get certified, SAPCO will need to convince some of its vendors to meet the certification requirements as well. Saudi National Transportation (SNT), a hazardous material transportation company who has a long standing business relationship with SAPCO, is apprehensive to meet the requirements for certification. Let's see what can be done.