This guide contains all instructor materials and requirements for the National Highway Traffic Safety Administration (NHTSA), Emergency Medical Dispatch (EMD) National Standard Curriculum. It includes lesson plans, instructional aids, and tools and supporting information designed to elevate trained and experienced public safety telecommunicators to direct and manage their emergency medical resources effectively. The course provides EMD trainees with the skills and knowledge necessary to dispatch resources for medical emergencies. The course is broken down individual topics called modules. Each module is further sequenced into units. The four modules in the course cover the following: (1) basic emergency medical dispatch concepts; (2) information gathering and dispatch; (3) introduction to the Emergency Medical Dispatch Protocol Reference System and 32 chief complaint types; and (4) final examination. Two appendixes contain presentation skills and training hints, and sample scenarios for use in training. A student guide includes the four modules and a glossary. (KC)