This handbook provides seven hours of training in human relations skills for employers and social workers dealing with transitional black women (the population of women who are underemployed, unemployed, undereducated, poor, or unaware of educational or occupational opportunities available to them). The workshops are designed to allow employers and social workers to engage in dialogue and exchange ideas directed at improving agency-consumer relations; to explore employer/employee needs and responsibilities; and to become sensitized to factors which impede success for transitional black women. The handbook includes: instructions for administrators of the training workshop, training activities, an evaluation and follow-up activity, and variations in response to the program model. Workshops are structured to accommodate as many groups as desired with one trainer per eight to ten participants. The workshop objectives are to: (1) explore perceptual differences which impede communication between social workers, employers, and transitional black women; (2) examine societal or systemic factors which impede success for this group; (3) examine how differences in cultural and social backgrounds act as hindrances to communications; and (4) discuss the roles of social workers and employers in helping transitional black women achieve more success in both their family relationships and their job situations. (CG)