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Neely, Margery A. – 1992
This book has the following objectives: (1) to sharpen the skills of interviewers to increase the quality of the interview process used with diverse populations; (2) to describe the dynamics of the occupations that use a brief interview in the education and training service-producing industry; and (3) to provide measurement for statistical process…
Descriptors: Accountability, Adult Education, Communication Skills, Conflict Resolution
