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Circle the Wagons & Bust out the Big Guns! Tame the "Wild West" of Distance Librarianship Using Quality Matters™ Benchmarks
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Pickens, Kathleen; Witte, Ginna – Journal of Library & Information Services In Distance Learning, 2015
The Quality Matters™ (QM) Program is utilized by over 700 colleges and universities to ensure that online course design meets standards imperative to student success in a Web-based classroom. Although a faculty-driven peer-review process, QM provides assessment from a student perspective, thereby identifying opportunities for improvement that may…
Descriptors: Benchmarking, Online Courses, Academic Libraries, Library Services