This curriculum provides materials for a training program designed to enable front-line supervisors and union stewards to minimize production disruptions stemming from ongoing, unresolved conflicts among production workers. The program accomplishes this goal by giving participants the tools and confidence to design, implement, and run a process…

This guide, part of a series of workplace-developed materials for retraining factory workers, provides teaching materials for a workplace course in writing memos. The course covers recognizing the audience for a memo, identifying the topic, organizing the writing using four steps (think, write, review, correct) writing complete sentences, using…

This guide, part of a series of workplace-developed materials for retraining factory workers, provides teaching materials for a workplace course in writing accurate, sequential, and clear instructions. The course covers identifying the goal and purpose of the instructions, deciding the best method for presenting the instructions, using clear and…

This guide, part of a series of workplace-developed materials for retraining factory workers, provides teaching materials for a workplace course in report writing skills for technical staff. The course has been designed to help new engineers with all aspects of report writing. It covers the outline and structure of reports, brainstorming,…

This guide, part of a series of workplace-developed materials for retraining factory workers, provides teaching materials for a workplace mathematics course. The course is a review of basic number concepts focused on helping participants to understand the meaning of numbers and arithmetic operations. The introductory materials include a course…

This workplace skills course on charts and graphs in the workplace is intended to teach students to read and make tables and graphs, make projections from charts/graphs, see trends and draw conclusions from charts/graphs and calculate totals, averages, and percentages. Introductory material includes objectives, topics, methods, and materials. The…

This workplace skills course on complex materials is designed for employees who want to increase their comprehension of more complex reading materials in the workplace. It uses a variety of materials from the workplace, including forms, memos, letters, and reports. Introductory material includes a course outline, objectives, and topical outline.…

This guide, part of a series of workplace-developed materials for retraining factory workers, provides teaching materials for a workplace communication and public speaking course. The course is a review of basic speech concepts focused on helping participants to be comfortable in class discussions and speaking in front of an audience. Topics…

This workplace skills course on managing stress on the job is designed to provide an opportunity to develop the skills needed to meet the stress and reduce the "overload." Introductory material includes a course description, objectives, and course topics. The course consists of 24 sessions, each of which has these components: teacher tips,…

This workplace skills course on mathematics is a review of basic number concepts focused on helping participants to understand and be able to record filling level data accurately. The introductory materials in the curriculum guide include a course outline, course objectives, a topical outline, information on course length and continuing education…

This workplace skills memo writing course is designed to enable students to write more accurate and concise memos and be better able to deal with difficult memo writing situations in the workplace. Introductory material includes course description, objectives, topics, methods, materials, evaluation, and teacher tips. The course consists of four…

This workplace skills business writing course presents the fundamentals of effective business letter writing. It focuses on logical organization, word choice, style, tone, and clarity, using students' own examples as well as practice exercises for reinforcement. Introductory material includes course description, objectives, and topical outline.…

This workplace skills course in English as a Second Language in the workplace identifies English problems for non-native speakers and encourages students to practice speaking, writing, listening, and reading skills using company literature such as procedures, lists, policies, and safety information. Introductory material includes pre- and…

This workplace skills course on interpreting company materials is designed to help students interpret and make better use of the signs, notices, forms, memos, and instructions that they come across at work. Introductory material includes a course description, objectives, topical outline, evaluation, evaluation applicable in the workplace, and…

This workplace skills training course in English as a Second Language (ESL) identifies English problems for nonnative speakers and encourages students to practice speaking, writing, listening, and reading skills using company literature. Introductory material includes course description, objectives, topical outline, and evaluation. The course…