Conflict occurs naturally in all marketing related activities. When such conflict is handled well through proper negotiation, it helps solve problems and build stronger, deeper relationships between the negotiating parties. Nevertheless, many students feel uneasy about negotiating, yet they know it is a crucial skill that needs to be developed.…

The Widget design task is an in-class, experiential exercise that affords students the opportunity to develop interpersonal skills in group negotiation. Students engage in new product design in committees of two dyads where one dyad represents Consumer Research and the other represents Strategic Management. Task information creates different…

This edited volume offers an insightful theoretical conceptualization of issues central to 21st century foreign language learning and teaching. Drawing on research results obtained in the fields of pedagogy, social psychology and sociology of education, this book provides a comprehensive practical exploration of issues experienced by researchers…

Peace education includes lessons about conflict sources, transformation and resolution. While featuring field-based examples in multiple disciplines, including political science, anthropology, communication, psychology, sociology, counseling, law and teacher training, this book presents real cases of conflict work. Explained are concepts…

Many educators agree that effective teaching helps students to think critically, communicate more clearly, learn self-discipline, develop an understanding of themselves and others, and cultivate the habit of self-education. Today's global, multi-cultural environment requires people to work in teams, which in turn requires collaboration and…

Intended for college instructors interested in promoting and developing intellectual abilities in their students, this publication details the Perry and Toulmin models of cognitive development. The first section explains the Perry model of dualistic students, who are comfortable in a framework of absolute knowledge and unquestionable right and…

To manage classroom conflict effectively, college faculty need to be able to identify and analyze the problem and find solutions. Problem identification addresses who is involved; nature of the conflict; when it happened; where it happened; resolution attempts; and consequences. Solution identification includes developing a positive attitude;…

A course taught at Western Washington University's Fairhaven College brings together all 13 faculty and a third of the student population in an interdisciplinary effort to address the theme of conflict. The course is administered by a student and a faculty member and exemplifies the difficulties of collaborative administration. (MSE)

Institutional approaches to alternative dispute resolution can offer students and faculty a safe, non-judgmental environment for addressing disputes and promoting campus civility. Issues discussed include ways to promote an institutional atmosphere of civility; creation of structures for conflict resolution and alternative dispute resolution; use…

Social skills needed for effective collaborative learning by college students are discussed, including skills in interpersonal interaction, group building and management, inquiry, conflict resolution, and synthesis and presentation. Five instructional strategies to enhance students' collaborative skills are described: identification,…

By helping faculty collaborate to enrich their teaching abilities and by supporting them when faculty/student relationships occasionally fail, the department chair models leadership skills that faculty themselves can use. The skills of leadership correspond very closely to good teaching skills, and can be combined with the skills of principled…

Describes a class exercise designed to confront homophobic attitudes. Students wear pink triangles to identify with gay/lesbian prejudice and peer pressures. Explores social conflict, prejudice, and oppression using conflict management techniques. Includes excerpts from students writing assignments and finds fear of being stigmatized pervades…

This paper presents a set of three integrative exercises created to help college students develop workplace skills through simulation. Interviewing, listening, providing feedback, setting goals, empowering, coaching, managing change, handling conflict, and making decisions are clustered and modeled at intervals that synthesize course learning.

Essays on cross-cultural elements in college and university programs in English as a Second Language (ESL) include the following: "Barriers to Cross-Cultural Communication in English-as-a-Second-Language Programs in the United States"; "Acculturation or Enculturation: Foreign Students in the United States"; "A Framework…