When educators are challenged to address problem student behaviors, the question in their minds should never be "What's the right punishment?" Instead, this book describes the benefits to both teachers and students of using a relational discipline approach. The author draws on deep experiences as a teacher, coach, and school principal to…

Do you remember a time when you used the right words at the right moment, and they made all the difference? With the aim of helping you repeat that experience every day, this book provides hundreds of examples of what we call "Best Practice Language" (BPL), a research-based technique designed to help teachers use words to improve student…

The use of neutrals in higher education collective bargaining is considered, with specific reference to a pilot project in which a neutral worked for over a year with the administration and faculty union at a two-year public community college. Eighteen propositions that may promote the creative use of third parties are offered, including the…

A guide to mutual gains bargaining (MGB) is presented for faculty union leaders and college administrators, as well as school systems. MGB is based on applied behavioral sciences concepts and the use of bargaining teams and emphasizes problem-solving and improving communications and campus relationships. Two different uses of the mutual gains…