Parents are a vital source of support for our schools. School personnel interact with parents on a daily basis and fortunately, most of these interactions are pleasant and helpful, keeping students' needs in mind. Instances of parental aggression, however, do occur. Volatile or confrontational parents present many unique challenges for educators…

Emotionally charged, often disgruntled, and occasionally abusive parents--sound familiar? This newly revised, second edition of Elaine McEwan's bestselling classic will help manage the most difficult audience, adding several new features and examples that will give the confidence and skills needed to handle such situations, including: (1) Over two…

This book addresses the growing concern of bullying and violence by offering updated strategies for developing social skills, resolving conflicts, and intervening in bullying situations. Providing techniques for immediate implementation in both elementary and secondary classrooms, this resource includes: explanations of the relationships between…