This "how-to" manual provides a method for improving job-related training for employers and entry-level workers. The manual examines literacy task analysis practices, tools, and techniques so that service providers can meet the demands of a specific situation. Nine sections are as follows: (1) the changing workplace; (2) preparing for a…

This publication (in both English and French versions) on learner assessment in workplace literacy programs begins with a discourse on some dimensions of the testing question. It discusses three major approaches to assessment in the broader area of adult literacy that can shed light in the domain of workplace literacy: traditional, competency…