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Download full textBernotavicz, Freda; Clasby, Miriam – 1984
The competencies of the university secretary were studied at the University of Southern Maine. In addition to developing position descriptions, competencies that distinguish effective performers were also identified. Based on results of interviews with 24 secretaries, a competency-based model was developed. Fourteen competencies were categorized…
Descriptors: Cognitive Ability, Competence, Efficiency, Higher Education
