This staff training manual, the second volume of a three-volume set of materials for use in training paraprofessional refugee workers, deals with the life cycle, mental health, and mental illness, focusing particularly on the unique challenges and pressures of being a refugee. Covered in the individual units are the following topics: psychological…

This manual, the second in a three-volume series on counseling older adults, is intended to help service providers who work with older adults, to learn, practice, and develop communication skills. The format for the units consists of a statement of objectives, followed by an introduction and overview of the contents. Informative text, skill…

This manual, the third in a three-volume series on counseling older adults, is designed to accompany and supplement volume II, "Basic Helping Skills for Service Providers," and focuses on training for communication skills. The units and their sections correspond to those in volume II, for easy cross-referencing. The units contain information for…