This paper on staff development proposes one dimension of the Concerns-Based Adoption Model (CBAM), Stages of Concern, as a diagnostic tool for use by counselors, administrators, staff developers and other change facilitators who are responsible for the timing and delivery of staff development experiences. A rationale for staff development, the…

Definitions of stress all imply that stress is a condition resulting from some change or imbalance that requires individual adjustment. When this does not occur, stress becomes an adverse condition which may eventually cause serious harm. Numerous studies have established the connection between unrelieved stress and adverse body reactions such as…

This staff training manual, the first volume of a three-volume set of materials for use in training paraprofessional refugee workers, provides an introduction to working with refugees. Covered in the individual units are the following topics: the cultural assumptions of social work, culture and behavior, the process of cultural adjustment,…