This paper reviews the teaching and learning practices and processes that were adopted in a study that incorporated multi-user virtual environments to support General Paper teaching and learning. The paper discusses the roles of the teacher, student and ICT in facilitating engaged learning. As this project is the first of its kind for the subject in Singapore, the paper seeks to highlight strategies that were adopted or could have been adopted to facilitate the enactment of such teacher and student roles as well as ensure effective deployment of ICT to support engaged learning.