This instructional guide, one of a series developed by the Technical Education Advancement Modules (TEAM) project, is a 20-hour advanced statistical process control (SPC) and quality improvement course designed to develop the following competencies: (1) understanding quality systems; (2) knowing the process; (3) solving quality problems; and (4) working with SPC. Project TEAM is intended to upgrade basic technical competencies of unemployed, underemployed, and existing industrial employees. The materials in this module serve as a student outline and an instructor guide. The manual includes seven sections: (1) introduction to quality in the 1990s; (2) know your process--flow charting; (3) solving quality problems--problem-solving techniques and data collection; (4) data analysis techniques; (5) Statistical Process Control; (6) process capability studies; and (7) nontraditional SPC methods--control charts. Frameworks for various processes are included at the end of this manual. (NLA)