This instructional guide, one of a series developed by the Technical Education Advancement Modules (TEAM) project, is a 6-hour introductory module on statistical process control (SPC), designed to develop competencies in the following skill areas: (1) identification of the three classes of SPC use; (2) understanding a process and how it works; (3) tracking the process; and (4) analyzing the process. Project TEAM is intended to upgrade basic technical competencies of unemployed, underemployed, and existing industrial employees. The materials in this module serve as a student outline and an instructor guide. The manual includes six sections: (1) introduction--including course objectives and classes of SPC use; (2) what is a process; (3) how a process works; (4) Dr. W. E. Deming's plan to save America--the assignment of responsibilities and the master plan for process improvement; (5) tracking the process--the average and range chart, and detecting lack of control; and (6) analyzing and removing special causes--individual and team problem solving, simple diagnostic tools, and return to Deming's plan. (NLA)