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Author

Martin, Rodney

Publication Type

Guides - Classroom - Learner

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Students

Location

United Kingdom (Great Britain)

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Rights and Responsibilities. Supervisory Skills Module. Operational Management Programme. Increasing Opportunities for Supervisors and Managers.

Martin, Rodney – 1989

This self-instructional unit for supervisors and managers in the British hotel and catering industry is designed to consolidate the work covered in a 1-day course. The document begins with an introduction and advice on how to use the unit. The following topics are covered: (1) the law and personnel procedures; (2) consultation and negotiation; (3)…

Descriptors: Adult Education, Business Administration Education, Conflict Resolution, Dismissal (Personnel)