This document is one of a series of student workbooks developed for workplace skill development courses or workshops by Mercer County Community College (New Jersey) and its partners. Designed to help employees improve their use of time on the job, this time management course explains how to establish priorities and control time usage. The…

This document is one of a series of student workbooks developed for workplace skill development courses or workshops by Mercer County Community College (New Jersey) and its partners. Designed to help employees of medical establishments learn medical terminology, this course provides information on basic word structure, body parts, suffixes and…

This workbook is a guide for work teams focused on one part of the hiring process--interviewing potential employees. The following sections are included: (1) an overview--what can be learned from interviews; (2) constructing effective interviews--identifying the skills and qualities needed; developing appropriate questions; and gathering useful…

This workshop manual is intended for groups in the workplace. It leads the group step-by-step through problem-solving techniques based on both critical and creative thinking approaches to describe, analyze, plan, and act on a realistic shared understanding of the real problem and workable solutions. It begins with a problem-solving curriculum…

This guide is designed to help adults who read at a low level to find and keep a job. It is organized into six units that cover the following: (1) how to start a job search; (2) where to find out about jobs; (3) how to apply for jobs; (4) what to say in an employment interview; (5) what to do while waiting for a job offer; and (6) how to fit in at…

This document is one of a series of student workbooks developed for workplace skill development courses or workshops by Mercer County Community College (New Jersey) and its partners. Designed to help customer service employees who use the telephone in a hospital, this telephone tips course discusses dealing politely and effectively with callers…

This document consists of 11 issues of a workplace and job-skills information newsletter specifically designed for adult education program practitioners and their students. The issues are preceded by a final report on the project. The purposes of the newsletter were to disseminate "hands-on" career and job development information of…

This manual, developed as part of an English as a second language program in construction literacy skills in Philadelphia, contains four units of lessons incorporating construction fundamentals along with language instruction. The four units provide lesson plans in carpentry, plumbing, electrical work, and career information. Lesson plans include…

This combined student workbook and instructor's guide contains nine units for inplant classes on basic chemistry for employees in the cement industry. The nine units cover the following topics: chemical basics; measurement; history of cement; atoms; bonding and chemical formulas; solids, liquids, and gases; chemistry of Portland cement…

This document is one of a series of student workbooks developed for workplace skill development courses or workshops by Mercer County Community College (New Jersey) and its partners. Designed to help employees empathize with others' points of view, the course is intended to teach employees to listen effectively, ask the right questions, and give…

This manual is designed for students to use in a preemployment class as part of a literacy education program. It contains worksheets and exercises developed to help students begin a job search and to keep a job once employment is found. The manual is organized in 14 sections that cover the following topics: introductory material for the class;…

This document is one of a series of student workbooks developed for workplace skill development courses or workshops by Mercer County Community College (New Jersey) and its partners. Designed to help employees who must take certification examinations for job retention and promotion, this test-taking tips course aims to help employees to use…

This document consists of 10 issues of a workplace and job-skills information newsletter specifically designed for adult education program practitioners and their students. A report preceding the newsletters notes that the 1990-91 newsletters were issued to 2,200 program administrators, directors, counselors, volunteers, and their students.…

The worksheets and tutor tips included in this document were created to tutor the physical plant employees at the State University of New York College at Brockport. They contain general objectives for all workers as well as those related to their jobs in maintenance of the buildings and grounds of the university. The materials list 44 job…

This document is one of a series of student workbooks developed for workplace skill development courses or workshops by Mercer County Community College (New Jersey) and its partners. Designed to improve the English speaking and reading skills of non-English-speaking hospital housekeeping and food service staff, the course focuses on the skills…