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Ohio State Dept. of Education, Columbus. Div. of Vocational Education. – 1984
This student workbook contains two instructional units, the first dealing with using the telephone and the second dealing with conducting a meeting and making a speech. Addressed in the unit on telephone usage are using the telephone directory, placing a call, answering the telephone, and taking messages. The unit on conducting a meeting and…
Descriptors: Behavioral Objectives, Business Education, Clubs, Communication Skills