This handbook is intended both as a text for use in medical office assistant (MOA) training programs in colleges and as a handbook for people working in medical offices. Addressed in the individual sections of the manual are the following topics: responsibilities of the medical office assistant, office organization, appointments and the waiting…

A guide for high school graduates provides information on postsecondary programs in Ontario, Canada, as well as student costs and financial aid. Programs offered by universities and colleges of applied arts and technology are briefly summarized, along with other educational options. Most programs offered at colleges of applied arts and technology…

Up-to-date information on Canadian and U.S. baccalaureate, master's, nontraditional, and doctoral programs in health services administration is presented. After an introduction to the field, information about accreditation for health services administration programs is provided. For U.S. and Canadian baccalaureate and master's programs, each entry…

This handbook provides basic information for preparing individuals to work as long-term care aides and homemakers. It is written both for college students in long-term care aide/homemaker programs and for individuals already employed in these occupations. Health care agencies giving orientation training for new employees and inservice training for…