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Whitehead, Jan; And Others – 1991
This module on task management is intended to help the hospitality manager or supervisor meet all the demands of the position and at the same time keep the customer happy. The material is presented in a self-instructional format in eight sections. At the beginning of each section is a statement of the objectives that will be achieved as a result…
Descriptors: Autoinstructional Aids, Behavioral Objectives, Continuing Education, Decision Making