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| Lombana, Judy H. | 2 |
| Pratt, Phillip A. | 2 |
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| Guides - Classroom - Learner | 2 |
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| Students | 2 |
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Download full textLombana, Judy H.; Pratt, Phillip A. – 1978
This programmed text for self-study provides information on conflict resolution in the workplace. Part of a series of such texts, the book presents examples of familiar situations involving work-related conflicts. The text then discusses two possible answers and explains why one or the other is appropriate for conflict resolution. Through such…
Descriptors: Assertiveness, Conflict Resolution, Employee Attitudes, Employer Employee Relationship
Lombana, Judy H.; Pratt, Phillip A. – 1978
This programmed text for self-study provides information on assertive communication in business. Part of a series of such texts, the book presents examples of familiar work situations involving interpersonal problems. The text then discusses each of the answers and explains why one or the other is appropriate for communicating assertively. Some of…
Descriptors: Assertiveness, Business Education, Communication Skills, Conflict Resolution
