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Dillman, Don A.; Smyth, Jolene D.; Christian, Lean Melani – John Wiley & Sons, Inc, 2014
For over two decades, Dillman's classic text on survey design has aided both students and professionals in effectively planning and conducting mail, telephone, and, more recently, Internet surveys. The new edition is thoroughly updated and revised, and covers all aspects of survey research. It features expanded coverage of mobile phones, tablets,…
Descriptors: Surveys, Research Methodology, Telecommunications, Handheld Devices