Intended for early school-leavers of all population groups in South Africa, this publication provides basic information on post-school pre-tertiary training. (This training is outside the normal school context and before a Standard Ten or senior secondary school level has been obtained.) Chapter I describes training institutions and schemes and…

This handbook is intended both as a text for use in medical office assistant (MOA) training programs in colleges and as a handbook for people working in medical offices. Addressed in the individual sections of the manual are the following topics: responsibilities of the medical office assistant, office organization, appointments and the waiting…