This paper examines effects of combining long-range planning and computer-based modeling in institutions of higher education, with examples from application at Butler University (Indiana). The model was developed due to a need to obtain a 5-year forecast of revenues and expenditures and consists of eight dynamic submodels--one for each of the five…

Responding to the call for higher education to adopt a new paradigm in managing its administrative processes, an Institutional Research Office at Delaware County Community College (DCCC) in Pennsylvania made a two-year effort to use a Total Quality approach in its management. Total Quality Management is a Japanese movement based on the teachings…

Total Quality Management (TQM), a technique traditionally reserved for the manufacturing sector, has recently spread to service companies, government agencies, and educational institutions. TQM places responsibility for quality problems with management rather than on the workers. A principal concept of TQM is the management of Process Variation,…

Designed for institutional researchers, this handbook provides practical guidelines for the operation of an effective research office. Chapter I defines institutional research and describes tasks a research office may undertake, including strategic planning support, budget development, facilities planning, personnel and staffing analyses,…

Describes the context for current intense interest in educational effectiveness, presents basic steps in assessing institutional effectiveness (i.e., developing meaningful statements of institutional mission and goals, designing and implementing an institutional planning process, and identifying indicators of effectiveness), and discusses the…

Research conducted at the University of Hawaii at Manoa (UHM) provided comparisons for 1990, 1993, and 1996 of undergraduate students' satisfaction and participation at college. The survey instrument used was the College Student Experiences Questionnaire, which included measures of the amount of progress perceived by students in 23 different…

Advice is offered on making the college or university fact book readable and appealing. Issues discussed include: choice of hardware and software for desktop publishing, balance, layout, use of graphics, typefaces and styles, text alignment, and format. Lists of resources, associations, seminars, and publications that may be useful are appended.…

Future college administrators will be responsible for three things: adaptive change, financial controls and strength, and quality of service. Each involves management of change. Increasingly, leaders will be drawn from industry, the professions, government, editing and publishing, and nonacademic areas of higher education. Superior academic…

Advances in computing hardware and software, voice and electronic communications, electronic mail, and the information highway will affect the work environment for institutional researchers. In addition, as teaching, learning, and administrative processes are reengineered, the traditional analytical skills of these professionals will be useful in…

Intercollegiate athletics is receiving more attention from the federal government because an institution's academic information is seen as consumer information for prospective student-athletes. The Student Athlete Right-to-Know Act, enacted as part of the Campus Security Act of 1990, requires federally funded institutions to report detailed…

Analysis of data on freshman-to-senior developmental gains in 722 University of Tennessee-Knoxville students provides evidence of the advantages of structural equation modeling with latent variables and suggests that the group differences identified by traditional analysis of variance and covariance techniques may be an artifact of measurement…

Reviews recent research on the effects of women teachers on female students. Argues that dramatic shifts have occurred in the cultural and religious landscape as a result of feminism and the empowerment of women. Contends that women teachers must help female students to recognize and resist the false images of themselves and the world. (CFR)

Compares 3 research strategies used over the past 25 years involving cooperation among Duke University, North Carolina State University, and the North Carolina Department of Community Colleges, i.e., traditional researcher-dominated strategy, researcher-dominated with limited client involvement, and researcher-client collaborative strategy.…

Without an institutional research office to look at recruitment and retention programs, DePauw University (Indiana) relies heavily on institutional trend data and comparative information to assess the effectiveness of three initiatives: recruitment of large numbers of minority students, strategic use of financial aid, and use of market…

Presents an overview of the centralized research model employed at Rancho Santiago College, demonstrating that, although research is coordinated in a single office, the goal of broad-based staff involvement in research is enhanced through flexible staffing of the research office and integration of the research function into college governance.…