It is proposed that a better understanding of campus climate may be a critical element in enhancing college and university diversity. Methodological issues associated with this form of institutional research are examined, and studies undertaken at Stanford University (California), the University of California at Berkeley, and the University of…

A nine-step method for defining and pursuing key performance indicators (KPIs), derived from a strategic planning process, is outlined, and its applications at the University of Northern Colorado and Illinois Benedictine College are described and tabulated. A chart summarizes current and projected KPIs for Illinois Benedictine College for each…

A discussion of college faculty cultures and climates explains both conceptual notions and how institutional researchers, deans, and department heads can assess and understand them. It is proposed that this information can be useful to administrators committed to understanding, supporting, and leading the faculty of their units. (Author/MSE)

The "academic ratchet and administrative lattice" framework for examining costs and productivity in college administration is applied to the University of Delaware. The productivity of academic units is analyzed quantitatively and issues in overstaffing and overbudgeting of administrative units are discussed. Faculty staffing trends from…

This study explored how logit, probit, and more traditional linear regression techniques compare in predicting college student retention, using data provided by registrars from a national sample of colleges and universities. Results showed little practical difference among the techniques, despite theoretical advantages offered by the first two.…

Presents the definition of transfer proposed by the Center for the Study of Community Colleges. Reviews research utilizing this definition to establish transfer rates from two- to four-year colleges. Underscores the value of a consistent definition of transfer, urging community colleges to collect and report their own transfer data. (DMM)

Although college missions, goals, and resources vary widely, institutions can assess the impact of financial aid and make strategic decisions to advance enrollment objectives. Such research requires specification of institutional goals and the relative priority of quality, quantity, diversity, and cost, and data on previous cohorts. New…

Examination of popular publications that rate and rank collegiate undergraduate education reveals several methodological concerns. The challenges for consumers and researchers are to know what shortcomings exist in these ratings, what impact the shortcomings have on the rankings, and what methodological changes might improve the evaluations.…

This chapter offers techniques that can help institutional researchers play a more active role in the process of creating and modifying instructional programs to meet workforce needs. (Contains 1 table.)

A survey of institutional researchers at 243 New England colleges and universities examined respondents' (N=127) views on the current and projected roles of institutional research. Results document limited resources particularly in small institutions. Also, a majority of institutional researchers reported that they were engaged extensively in…

The University of Miami (UM) in Florida established and continues to use a monthly Key Success Index (KSI) report for ongoing self-evaluation. At UM the KSI is a five-page document focusing on the current year-to-date amount for each key success indicator and how it differs from the previous year's amount. It includes monthly data for the current…

A case study was done of how Total Quality Management (TQM) was used in a Masters in Business Administration program to prevent rule infractions rather than to punish students. The program allowed students to take up to 20 hours of classes under an unclassified status before they took an admissions test. In order to continue, however, students…

This study conducted an econometric analysis of the impact of the University of Delaware (UD), a public, doctoral level institution, on the Delaware economy, particularly the impact of nonresident students. To construct a model the study used historical institutional data from the Office of Institutional Research and Planning at UD and…

A technique is described for private liberal arts colleges to assess the probable matriculation behavior of admitted applicants. By performing a multiple discriminate analysis of data obtained from applicants admitted during a previous admissions season, and applying the information to a decision-making strategy used in political elections the…

This resource document presents four papers that were prepared by members of the Task Force on Institutional Effectiveness of the Council on Postsecondary Accreditation concerning issues related to assessments of institutional effectiveness and the use of assessment in the process of institutional accreditation. The first paper, "Outcomes…