This report presents results from a discovery study questionnaire, using forced choice and open-ended items, to assess the types of problems resident assistants (RAs) at the rural campus of Auburn University (Alabama) encounter, their level and sources of preparedness to deal with these problems, and the ways in which the residence life staff can better address their needs and concerns. Results from 31 returned questionnaires (53 percent response rate) showed that problems occurred more frequently in the social and academic areas, hall policy and maintenance, and substance abuse. Respondents felt better prepared to deal with substance abuse, hall policy, and roommate incompatibility. Resident assistants reported that experience was a good teacher and repeated handling of similar problem situations seemed to increase preparedness. Age and upper-class standing aided students' ability to handle health and sexual issues and academic problems. The course-for-credit improved RA's knowledge of facilities maintenance. Respondents also reported wanting more techniques in handling crisis situations, problem solving, case studies, and role playing, and more time to interact with their students. Contains 11 references. (GLR)