The benefits of psychological support in the workplace (also known as workplace counselling) are well documented. Most large organisations in the UK have staff counselling schemes. However, it is unclear what, if any, factors affect employee decisions to use such schemes. This study has used a qualitative methodology to explore the reasons that…

Triangulation, the combination of methodologies in the study of the same phenomenon, can be used to address a number of concerns arising in organizational communication research. This approach was used in a study of organizational culture by employing qualitative interview research to help interpret or place in context the results of statistical…