Ethnography, which records and describes culturally significant behavior of a particular group, is suggested as a method for college self-evaluation. The potential and limitations of the method are outlined, and current uses in education are discussed. (MSE)

Results of two empirical studies of factors affecting academic quality give insight into ways in which educational costs, quality factors, and institutional structure increase or restrict productivity. It is found that evaluation of academic productivity is complex because of difficulties in determining inputs and outputs. Useful improvement…

The paper sets the stage for the effective and efficient use of computers in institutional research. The microcomputer and the mainframe computer are contrasted for those researchers who have a choice of where to process data. General computer use, specific microcomputer and mainframe computing guidelines, and an application utilizing both…

Five criteria for judging college or university performance indicators (PIs) used to guide strategic decision making are outlined. The criteria address: purpose; alignment of PIs throughout the organization or system; alignment of PIs across inputs, processes, and outcomes; capacity to accommodate a variety of evaluation methods; and utility in…

Areas in which human judgment must be used to conduct a fair statistical analysis of college faculty salary equity are discussed, and guidelines for making those judgments are offered. Four decision elements and four fields of study are considered as the basis for establishing criteria for selecting the appropriate regression model. (Author/MSE)

The Research, Planning and Development Office of Milwaukee Area Technical College has developed a program evaluation procedure that quantitatively assesses 13 variables considered to be important indicators of program viability. These variables are used in three separate stages of the program evaluation: program monitoring, in-depth program…

A nine-step method for defining and pursuing key performance indicators (KPIs), derived from a strategic planning process, is outlined, and its applications at the University of Northern Colorado and Illinois Benedictine College are described and tabulated. A chart summarizes current and projected KPIs for Illinois Benedictine College for each…

The "academic ratchet and administrative lattice" framework for examining costs and productivity in college administration is applied to the University of Delaware. The productivity of academic units is analyzed quantitatively and issues in overstaffing and overbudgeting of administrative units are discussed. Faculty staffing trends from…

There is a need for cross-disciplinary or cross-institutional research on student learning outcomes in graduate and professional education. Challenges in this endeavor include determining the purposes of assessment and who conducts it, identifying and defining outcomes, and managing the use of results. (MSE)

A theory of program quality based on a new definition of quality is offered. Constructed on the basis of interviews with nearly 800 stakeholders in master's-level education, the engagement theory" advances a conceptual framework and a set of criteria, with indicators, for assessing graduate and professional program quality. (Author/MSE)

An economic model for evaluating the cost performance of academic and administrative programs in higher education is described. Examples from its application at Indiana University-Purdue University Indianapolis are used to illustrate how the model has been used to control costs and reengineer processes. (Author/MSE)

A study used a multivariate approach to assessing college departmental excellence. Factor analysis identified three potentially useful factor clusters ("faculty research,""input," and "student") and seven indicators based on those clusters. Indicators combining faculty research and input and combining all three clusters were found to be the best…

Use of portfolio assessment as a planning and evaluation approach for institutional research in higher education is discussed. The portfolio method involves clustering seven critical performance indicators to guide campus efforts in working more realistically with issues of cultural pluralism and diversity. (Author/MSE)

The history of performance indicators for evaluation of institutions of higher education in the United States and Europe is chronicled to provide a context for understanding the definitions and methods used to develop them. Performance indicators are defined and described in relation to other measures used for assessment of institutions, drawing…

The special nature of remedial programs and the variance in definitions, components, purposes, and structures are discussed to help institutional researchers design program evaluations. The term "remedial program" is used to refer to any combination of courses, support services, testing, placement practices, and institutional policies…