This book examines tensions and challenges in the professional lives and identities of contemporary academics. Drawing on extensive interviews conducted over seven years with academics in the United States and the United Kingdom, the authors analyze the experiences of four types of academics as they respond and adjust to the demands of…

In response to the COVID-19 pandemic, universities around the globe have taken numerous extraordinary measures and implemented many changes to their strategic, operational, and academic activities. Currently, there is a transformation taking place from the emergency decision-making in the early stages of the pandemic towards reflection and…

A strategy is proposed for using student assessment to support the role of colleges and universities as learning-centered communities. It reframes the practice of formal, internal academic program review to focus on student learning and provides examples of data needed to support this process, some generated by the institutional researcher and…

Literature about the roles of college deans and department heads is reviewed, issues confronting these administrators are discussed, and their information needs are examined. A guide to the categories, types, and sources of useful information is provided. (MSE)

Information about students needed by college deans and department heads is identified, including data on cultural diversity, gender and age distributions, work and community experiences, educational experience, the extent to which programs serve students who are not majors, employment and continued education patterns, employer evaluation of…

A discussion of college faculty cultures and climates explains both conceptual notions and how institutional researchers, deans, and department heads can assess and understand them. It is proposed that this information can be useful to administrators committed to understanding, supporting, and leading the faculty of their units. (Author/MSE)

This article proposes that the task of providing useful information for deans and department heads has major implications for the role and preparation of college and university institutional researchers. Six areas for consideration are examined: local needs assessment, data integrity and interpretation, collaboration, skills and knowledge bases,…

A process of planned change is proposed for redefining college faculty work. Legitimate faculty work is defined in broad terms, and information sources and methods for collecting information to support redefinition are identified. The final step in the redefinition process is the development of new mission statements for the institution and its…