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Peer reviewedKnepp, Marilyn G. – New Directions for Institutional Research, 1992
During the 1980s, a difficult period for many colleges and universities, the University of Michigan was able to respond successfully to changing circumstances. The university has conducted three analyses (costs, staffing, revenue) that have led to recommendations in the areas of organizational cultural change, a quality approach to strategic…
Descriptors: Budgeting, Case Studies, College Administration, College Planning
Peer reviewedGlover, Robert H. – New Directions for Institutional Research, 1993
In college administration, a climate for adaptive change should be created using the philosophy, processes, and tools of Total Quality Management in combination with other management innovations. An enterprise-wide infrastructure for distributing information on demand for decision makers to monitor institutional performance should be built.…
Descriptors: College Administration, Computer Oriented Programs, Costs, Decision Making
