When conducting interviews with multilinguals, researchers make (often invisible) decisions about the interview language(s). Whilst the research design may require a particular approach in some cases, linguists generally recommend giving participants a choice or interviewing them in their first language. There are ethical and methodological…

The "Forum Guide to Metadata" presents and examines the ways in which metadata can be used by education agencies to improve data quality and promote a better understanding of education data. Supported by metadata-related case studies from state and local education agencies, the guide highlights the uses of metadata from a technical point…

Background: In recent years, scholars and educators have criticized exclusionary language ideologies and policies within international schools. International schools often emphasize proficiency in English as a language of power instead of valuing students' and teachers' dynamic multilingual practices. Focus of Study: Although oppressive language…

Governing multi-level education systems requires governance models that balance responsiveness to local diversity with the ability to ensure national objectives. This delicate equilibrium is difficult to achieve given the complexity of many education systems. Countries are therefore increasingly looking for examples of good practice and models of…

Educators today are challenged with the task of designing curricula and standards for students of varying abilities. While technology and innovation steadily improve classroom learning, teachers and administrators continue to struggle in developing the best methodologies and practices for students with disabilities. "Models for Effective…

This paper is a reflection on my journey in a work-based (WB) research project while completing my PhD at a large Australian university. The paper explores issues that arose as I studied strategic change in the university and my role evolved from that of a "change agent" working as part of a project team to that of a researcher. A case…

The teaching and learning of Irish in primary school is both an important educational issue and central to the national language revitalization effort. The findings of Irish-language programme evaluations, therefore, are invariably scrutinized very closely by different sectors. This paper examines how the later stages of a major evaluation took…

Purpose: The purpose of this paper is to provide an overview of approaches to outsourcing HRD in the UK. Design/methodology/approach: This paper employs semi-structured interviews and case studies. The research model was developed from a literature review. Findings: There are many problems associated with outsourcing any or all aspects of the HRD…

A nine-step method for defining and pursuing key performance indicators (KPIs), derived from a strategic planning process, is outlined, and its applications at the University of Northern Colorado and Illinois Benedictine College are described and tabulated. A chart summarizes current and projected KPIs for Illinois Benedictine College for each…

A faculty workload study and several related campus initiatives at Kent State University (Ohio) are described, including institutional participation in a roundtable on the future of the university and the initiation of a major institutional strategic planning process. A particular focus of the efforts is on an expanded view of scholarship in…

Franklin and Marshall College (Pennsylvania) has used institutional mission, strategic planning, lessons learned from previous experience, and sound general management principles to guide reallocation of resources during a period of financial constraint. The objective was repositioning, not retrenchment, and the resulting academic program is…

This case study presents Cornell University's use of campus surveying to gather information from stakeholders for strategic planning purposes. The case study emphasizes how survey creation, distribution, analysis, and reporting of findings was woven into the strategic planning process. Every step of the process, from item generation to the use of…

Summarizes the University of Wisconsin System's systemwide multi-year enrollment management program authorizing enrollment targets in three phases covering the periods 1987-90, 1991-94, and 1995-2000. Reviews what other states are doing in statewide enrollment management, and outlines the demand and supply variables taken into consideration for…

During the 1980s, a difficult period for many colleges and universities, the University of Michigan was able to respond successfully to changing circumstances. The university has conducted three analyses (costs, staffing, revenue) that have led to recommendations in the areas of organizational cultural change, a quality approach to strategic…

Purpose: This paper aims at presenting the theoretical concepts of the transdisciplinary case study approach (TCS), which is a research and teaching approach developed and elaborated at the Swiss Federal Institute of Technology (ETH), as a means of transition support. Design/methodology/approach: The paper reveals the historical roots of case…