This discussion of the place of research in the field of library science notes empirical and scientific research; testing, analysis, and research design; theories and methodologies from other disciplines; the dilemma of quantification; library research needs; and the search for an audience. Twenty-six references are cited. (EJS)

Reports results of unobtrusive testing of reference service (asking reference questions of library staff who are unaware of being evaluated) in government documents and central reference areas of 26 U.S. libraries. Accuracy of answers, interview and search process duration, referral, and use of catalog and technology are highlighted. (12…