Successful outcomes assessment programs have many common characteristics. Institutional researchers should examine these signs of success and use them as guides for developing their own campus programs. (Author/MSE)

The development of institutional performance indicators in higher education is viewed as part of a broader approach to management information and decision making. The experience of the National Center for Higher Education Management Systems in developing useful information from raw data, selecting appropriate performance indicators, and applying…

Approaches to college student monitoring have been shaped by changing contexts and evolving technical capabilities, beginning with retention studies and developing into fully relational databases for cohort tracking. Institutional researchers should know this history and be aware of the specific demands for information that future tracking systems…

Some of the most commonly available and widely used tests and questionnaires relevant to campus assessment programs in subject areas, attitudes and satisfaction of students and former students, and other outcomes areas are listed. (MSE)